I Care for Eye Care
For ophthalmologists & eye-care teams
Team + staff code only — no email or password.
Staff see only their own team's requests, and their replies reach the customer in-app.
Sign in with the email and password you used to create your account.
I Care for Eye Care
Dr. Ahmed Hassan
Ophthalmology — Retina · National Eye Hospital
MEMBER ICA-2026-0417
✓ Verified doctor⭐ Bonus points
0 pointsEarn 1 point per 100 EGP on every order. Redeem for discounts, offers and rewards.
I Care at a glance
Newsletter · Events & community
Quick actions
Scientific spotlight
Stellaris PC — posterior surgery, refined
Dual-linear foot-pedal control, 20–27G vitrectomy probes and stable chamber control. Ask the scientific team for the latest clinical summaries.
Backend-connected build — your data syncs through your account.
Product lines
Tap any product for details and its catalog image.
Services — how can we help?
Choose a service. Your request goes straight to the right Icare team.
My requests
My orders & delivery tracking
Live status for every order, from placement to your hospital door.
More
Feedback & complaints
Tell us what worked — or what didn't.
My devices
Registered hospital devices for faster support.
My event registrations
Workshops & meetings you joined.
Scientific library
Clinical summaries & product guides.
My invoices & statement
Invoices, payments and outstanding balance.
Community Q&A
Questions from customers, answered by the Scientific Office.
Help & FAQs
Ordering, delivery, warranty answers.
My profile
—
My bonus points
—
I Care staff console
Team inbox for Sales, Maintenance, Application & more.
I Care Staff Console
—
Inbox —
Orders & shipment
Advance each order through its stages. The customer's tracker and notifications update instantly.
Community analytics
Staff-only view — aggregates every customer's activity. New accounts, orders and complaints appear here automatically.
Accounts joined
Only an admin can approve or delete an account — the reason is recorded in the Deleted accounts register below.
Staff directory
Icare Medical team — names, departments and staff IDs from the company file.
Orders by stage
Requests by team
Complaints & feedback
Deleted accounts
Pending approvals
Event registrations
Event registrations are limited to Marketing Team, Sales Team and admin.
Invoices
Invoice updates are limited to the Accountant Team and admin.
Publishing announcements and newsletter events is limited to Marketing Team, Sales Team and admin.
Announcements
Newsletter — managed by the Marketing and Sales Teams
Reports & testing
Community Q&A — answer customers' questions
Answers appear in the customers' Community Q&A screen.
Tip: submit a request as a customer first, then sign in here as that team to see it arrive in the inbox.